Privacy Policy

Last Updated: January 1, 2025

1. Introduction

VedhVerse.AI Private Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI workflow automation and document intelligence services.

2. Information We Collect

2.1 Information You Provide

Account information (name, email, company details, phone number)
Documents and data uploaded for processing and analysis
Communication data when you contact our support team
Payment and billing information

2.2 Automatically Collected Information

Usage data (features used, time spent, interactions with AI models)
Technical data (IP address, browser type, device information)
Log files and error reports
Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

Provide and maintain our AI services
Process documents and generate intelligence using our AI models
Improve and optimize our LLMs and workflow automation
Customize and enhance user experience
Provide customer support and respond to inquiries
Send service updates and important notifications
Detect and prevent fraud or security issues
Comply with legal obligations

4. Document and Data Processing

Your Data Ownership: You retain all rights and ownership to your documents and data. We process your data solely to provide our services.

AI Model Training: We do not use your proprietary documents or confidential data to train public AI models without your explicit consent. Domain-specific models are trained only on data you authorize.

On-Premises Deployment: For clients using on-premises solutions, your data never leaves your infrastructure. We do not have access to your processed documents.

5. Data Sharing and Disclosure

We may share your information with:

Service Providers: Third-party vendors who assist in providing our services (cloud hosting, payment processing)
Legal Requirements: When required by law, court order, or governmental authority
Business Transfers: In case of merger, acquisition, or sale of assets
With Your Consent: Any other disclosure with your explicit permission

We do not sell your personal information or documents to third parties.

6. Data Security

We implement robust security measures including:

End-to-end encryption for data in transit
Encryption at rest for stored documents
Secure authentication and access control mechanisms
Regular security audits and vulnerability assessments
On-premises deployment options for maximum data control
Compliance with industry-standard security practices

7. Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time, subject to legal retention requirements.

Account data: Retained while your account is active and for a reasonable period afterward
Processed documents: Retention period as specified in your service agreement
Usage logs: Typically retained for 12 months for service improvement

8. Your Rights

You have the right to:

Access your personal information and processed data
Correct inaccurate or incomplete information
Request deletion of your data
Export your data in a portable format
Opt-out of marketing communications
Withdraw consent for data processing
Object to automated decision-making

To exercise these rights, contact us at satish@askjunior.ai

9. Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze usage patterns, and maintain session information. You can control cookie preferences through your browser settings.

10. International Data Transfers

Your data is primarily processed and stored in India. If data is transferred internationally, we ensure appropriate safeguards are in place to protect your information.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform. The "Last Updated" date at the top indicates the most recent revision.

13. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: satish@askjunior.ai

Phone: +91 9731182312

Registered Address:

VedhVerse.AI Private Limited
F-0124, Brigade Woods, ITPL
Main Rd, Pattandur Agrahara, Whitefield
Bangalore - 560066, Karnataka, India

CIN: U63121KA2023PTC179877

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